Local & Regional · North America

United blocks AI agents from booking flights for customers

United says it will block personal AI assistants from its app and website and from booking through travel agencies, citing data security and federal rules.

12 November 2026Live

Sources

KHOU Houston. https://www.khou.com/article/news/nation-world/united-ai-agents-blocked-booking-systems-flights/507-77415d11-2322-4590-8789-5eaac986892a

United says it will block personal AI assistants from its app and website and from booking through travel agencies, citing data security and federal rules.

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